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We want to hear from you!

  • Post Date 2 weeks 5 days ago
    We want to hear from you!

    Hello SNC Land! We created this new category to hear what you think about the site. Are you guys enjoying cellstream, the music page, and being able to upload content? Are there features you would like us to add? Your feedback is extremely helpful and appreciated. Comment here or shoot us an e-mail at ContactUs@sncmusic.com.

    All The Best,
    The SNCmusic.com WebCrew

    Started By SNCMusic.com WebCrew 1968 Replies Category : Feedback And Suggestions
    1968 Replies
SNCMusic.com WebCrew's picture
on 20 January 2010 - 4:55pm

Hello SNC Land! We created this new category to hear what you think about the site. Are you guys enjoying cellstream, the music page, and being able to upload content? Are there features you would like us to add? Your feedback is extremely helpful and appreciated. Comment here or shoot us an e-mail at ContactUs@sncmusic.com.

All The Best,
The SNCmusic.com WebCrew

Forum category: 
GerryG's picture

So excited. Just purchased my tickets for the show at the Rialto Theater in Joliet, IL, on November 3.

Also, agree with Eileen regarding more notice. I just found out today that presale started at 5:30pm, and if I am not mistaken, we Chasers received an email last year announcing presale.

EileenR's picture

REALLY wish you guys would give us more notice when a presale is announced. It's very hard to plan & budget when we get a days' notice or less.

GerryG's picture

I have two questions

#1. Are Chasers still going to be able to get first chance to get tickets?

#2. Fall show in Joliet IL. Is this show going to be a Holiday Show, or the show they are performing presently. I have been to the Holiday Show at the Chicago Theater the last 2 years and it was wonderful, but sure would like to see the current show. Either way, my daughters & I will be at one of the shows.

Thanks

EileenR's picture

Ummm- I had started a couple discussions last fall, and they are nowhere to be found now. What's that all about? I'm restarting the one about studio recording requests, but I'm a bit put out that so much stuff has seemingly disappeared- comments on our profiles, pages for individual tour dates and the ability to "RSVP" here & not have to go through Facebook, descriptions I put on the photos I posted, and now entire discussion threads.

EileenR's picture

What happened to the "descriptions" we could fill in under pix we post?

Victoria_G's picture

Morning, was able to order DVD so all good now!

Victoria_G's picture

Hi Webcrew:

Trying to order the Songs of the Decade and it won't let me add it to my cart. I signed in, but nothing. Help and thanks!

S. Brandon's picture

The COTM mics are back - yay! But why do I have to keep logging in every time? What cookies should I not be deleting?

SpencerKari1's picture

A day after the Benidum Center in Pittsburgh, and I'm still pumped! :D
<3 You guys!!!

JGA's picture

GUYS... People like to plan AHEAD... Put ALL of your tourdates on the site... and allow ticket buying.. when it's available.

Amanda_5's picture

I've heard this from others as well but thought I would post it here. I'm having issues with staying logged in (well, I was yesterday...so far today has been fine). Just throwing this out here in case someone else was having the same issue.

SNCMusic.com WebCrew's picture

@EileenR Thanks for letting us know. As you know, we are working very hard behind the scenes to make the site better. This issue is one of the things we are currently working on. Hold tight, a fix will come your way soon!

@AngieTheCanuck Thank you for the feedback, we'll see what we can do.

-SNCMusic.com Webcrew

EileenR's picture

The "Last Post" & "Next Post" links at the bottom of the blog posts are out of order again. While viewing the latest post about the new summer dates, it listed Ryan's Fishers Tour and the QVC appearance as the last & next blogs.

The site's search feature's not working today, either.

AngieTheCanuck's picture

Hiya Webcrew! Was just having a stroll through some fan pics here on the site - would be nice if the function was back where you could just click "next" or "previous" to navigate between pictures like it was before...is this possible?

SNCMusic.com WebCrew's picture

@GML We're sorry for the inconvenience, but could you please try re-uploading your photo?

@S. Brandon, your COTM badge should be back up!

Thanks for the heads up about issues over the weekend, everything should be back to normal now though!

-SNCMusic.com Webcrew

GerryG's picture

Eileen, I had same problem and have had it several times since they upgraded. My main problem was I could not let WebCrew know because I could not log on either!!! Now, all seems back to normal, at least for time being.

Twitter is back now, but these blips are certainly frustrating.

EileenR's picture

Twitter Feed is back. Ignore my other comment!

KC25's picture

Any chance Hi De Ho is on the play list for the Pittsburgh Show?

EileenR's picture

I'm not able to see anything in the Twitter Feed on the Home page or the Chaser tweets on the discussion or photo pages anymore. This is the first time I've had this problem since you upgraded everything.

S. Brandon's picture

Thank you!

SNCMusic.com WebCrew's picture

@GML @S. Brandon: We are looking into both of your issues. Hold tight! We'll let you know when we have an update.

Thanks,
SNCMusic.com Webcrew

S. Brandon's picture

My COTM designation/mic is gone again. And I agree with Eileen about being able top post comments to other Chasers on their profiles.

GML's picture

Dear WebCrew:
Why is my profile picture not showing up anymore? It only took me 2years to get it on here!!!

GerryG's picture

WebCrew,

Tour dates now look great. Can actually read them.

Thanks!

SNCMusic.com WebCrew's picture

Hello Chasers,

Just wanted to let you know that thanks to your advice, we have updated the Tour page so that dates are easier to read. Let us know what you think!

Since we know you all miss the old RSVP feature for each tour date, we suggest you start discussions for each show. A few of you have already done this, and we think it could be a great way for you to communicate with other Chasers who are going to those show.

As always, thanks for all of your feedback.
-SNCmusic.com WebCrew

GML's picture

Dear WebCrew:

Is there *any* chance the site could go back to, as BARBARA would sing: "The Way We Were"?

Please? *said in the sweetest tone*

Pretty please? *bats eyes*

Well, a gal can try, can't she? ;-)

CheshireFall's picture

I just joined and I'm loving the site. One thing I'd suggest is the music you didn't create yourself. I'd like to buy for my SSAA acapella group, kind as a surprise for next year. So it would be amazing for the composers and writers to some of your songs. Thanks!

EileenR's picture

Things I still miss from the old page:
-the "I'm Going" feature with each tour date
-the page for each tour date, so you could easily post pix/vids from that specific concert and see what others had posted for that date
-the ability to comment on people's profile pages, as well as the archived comments on profile pages
-the Recent Discussions list on the Home Page

I hope you bring some or all of those back soon! Thanks!

S. Brandon's picture

I haven't here a lot lately, but almost every time I am, I have to log in again. What's up with that? I don't delete my snc.com cookie and one other one that I think is tied to here. Any ideas?

KarenPNWChaser's picture

I would also like to add that I do like how you now list all upcoming shows on one page. That is very nice and is much more user friendly.

However, I do miss the feature where you could see who is attending a specific concert. I'm not a big fan of using Facebook for that. It's much easier/nicer to have it hosted on the SNC site. It's a great way to find out who will be attending the same concert you are and has been a great way to meet people in your area. Will you ever consider bringing back that feature? It would be a great complement to the way the upcoming show is now listed on the site. Thank you kindly.

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